Last week for Nate's birthday, yes he turned the dirty 30, I bought him a handmade and painted sign for his outdoor grilling area. There is a guy who sells these treasures around our corner and I pick one out without knowing exactly what is meant except for the 'of barbecue' part of it. I thought, well if I know 66% of the sign it should be good. I also knew that the top word had something to do with little.
We asked a few people and were told the top word meant little corner. So the sign meant "Little Corner Barbeque". Not bad right? Wrong of course. Turns out the top word is misspelled! I was pissed when I found out!! I got all worked up and rehearsed what I was going to say to the dirty man.
After lunch I went to the corner and told the man the sign was wrong and I wanted a new one. He laughed. Took the sign and told me he could change it.... Yes, it was that easy. We talked about what to put on the sign and we decided for it to say Nate's little corner. Cantinho do Nate. I can pick up the finished product tomorrow!
I will post a picture of the new sign tomorrow. What a great day!! I love when things go easier than planned. I guess when you anticipate a huge problem then things can only look up :)
Tchau,
Sara
Ha! This is a great customer service story!
ReplyDelete;)
The end part it the good customer service story but he should have never sold it to me in the first place! I can't decide if it was an honest mistake or if he thought he got away with something :) then felt guilty when he didn't. We will never know but all that matters is everything turned out great!
ReplyDeleteSara